Last Updated January 30, 2026
This Privacy Policy explains how Harmony Concierge Nursing Services Jamaica collects, uses, protects, and shares your personal and health information.
This Privacy Policy describes how Harmony Concierge Nursing Services Jamaica ("Harmony," "we," "us," or "our") collects, uses, and discloses personal information, including Protected Health Information (PHI), that you provide when you use our website or nursing care coordination services.
By using our website or services, or by providing us with personal information, you consent to this Privacy Policy and acknowledge our handling of your information as described herein. We are committed to protecting your privacy in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable healthcare privacy regulations. If you do not agree with the terms of this Privacy Policy, please do not use our services or provide us with any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Your continued use of our website or services after any modifications constitutes your acceptance of the updated Privacy Policy.
When you use our services or contact us, we collect personal information including: your name, email address, phone number, country of residence, and any medical or scheduling information you provide through our contact and scheduling forms. We also collect information about your interactions with our website through Vercel Analytics, including pages visited, time spent on the site, and general usage patterns. If you subscribe to our newsletter, we collect your email address for communication purposes.
Harmony Concierge Nursing Services Jamaica is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable healthcare privacy regulations. Any medical or health-related information you share through our scheduling or contact forms is treated as Protected Health Information (PHI) and is handled with the highest level of confidentiality and security. We implement administrative, physical, and technical safeguards to protect your PHI from unauthorized access, use, or disclosure.
We use the information we collect to: coordinate post-operative nursing care services; communicate with you about scheduling, appointments, and service details; send you requested information such as our surgical care guides; deliver newsletter content if you've subscribed; coordinate with your healthcare providers (with your consent); respond to your inquiries; improve our website and services; and comply with legal obligations. We will never use your health information for marketing purposes without your explicit consent.
When you use our services or contact us, we collect personal information including: your name, email address, phone number, country of residence, and any medical or scheduling information you provide through our contact and scheduling forms. We also collect information about your interactions with our website through Vercel Analytics, including pages visited, time spent on the site, and general usage patterns. If you subscribe to our newsletter, we collect your email address for communication purposes.
Harmony Concierge Nursing Services Jamaica is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable healthcare privacy regulations. Any medical or health-related information you share through our scheduling or contact forms is treated as Protected Health Information (PHI) and is handled with the highest level of confidentiality and security. We implement administrative, physical, and technical safeguards to protect your PHI from unauthorized access, use, or disclosure.
We use the information we collect to: coordinate post-operative nursing care services; communicate with you about scheduling, appointments, and service details; send you requested information such as our surgical care guides; deliver newsletter content if you've subscribed; coordinate with your healthcare providers (with your consent); respond to your inquiries; improve our website and services; and comply with legal obligations. We will never use your health information for marketing purposes without your explicit consent.
We may share your information only in the following limited circumstances: with healthcare providers involved in your care (with your consent); with third-party service providers who assist us in delivering our services (email delivery, website hosting via Vercel); when required by law or legal process; to protect the rights, safety, or property of our patients, staff, or others; or with your explicit consent. We never sell your personal or health information to third parties. All service providers who may access PHI are required to maintain HIPAA compliance.
Our website uses Vercel Analytics to collect anonymized usage data to help us improve our services. This includes information such as pages visited, time on site, and general navigation patterns. This data does not include personally identifiable information or health information. We use essential cookies necessary for website functionality. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
We implement robust security measures to protect your personal and health information, including encryption of data in transit and at rest, secure servers and hosting infrastructure, regular security assessments, restricted access to PHI on a need-to-know basis, and staff training on HIPAA compliance and data protection. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.", }, { id: 7, title: 'Data Retention', content: "We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Health-related information is retained in accordance with HIPAA requirements and Jamaican healthcare recordkeeping laws. Newsletter subscription data is retained until you unsubscribe. Contact form submissions are retained for 2 years unless you request deletion. You may request deletion of your data at any time, subject to legal retention requirements.", }, { id: 8, title: 'Your Privacy Rights', content: "You have the right to: access your personal and health information; request corrections to inaccurate information; request deletion of your information (subject to legal requirements); opt out of newsletter communications at any time; receive an accounting of disclosures of your health information; request restrictions on how we use your health information; and file a complaint if you believe your privacy rights have been violated. To exercise these rights, contact us at teamdrswaby@gmail.com.
Our services are based in Jamaica. If you are accessing our services from outside Jamaica, please be aware that your information may be transferred to, stored, and processed in Jamaica. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Our website may contain links to third-party websites, services, or resources (such as partner physical therapists, massage therapists, or other healthcare providers). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy. For material changes, we will provide additional notice through email or prominent website notification.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us at: Email: teamdrswaby@gmail.com. We will respond to all privacy-related inquiries within 30 days. If you believe your privacy rights have been violated, you also have the right to file a complaint with the Jamaican Data Protection Authority or other applicable regulatory body.
